There’s a reason gift cards have been at the top of wish lists for the last 14 years—they’re desirable. Whether your goal is to increase program participation or attract new clients, gift card incentives can help you drive results.

When you work with us, you have access to 1,000+ of the most popular gift cards, prepaid cards, and charitable donations. Our reward solutions make it easy to send and track rewards and incentives in one free web portal—or integrate our reward catalog into your app or platform.

Gift cards are win-win incentives for employees—whether you’re the owner of a wellness platform, an insurance provider, or a professional at an enterprise organization. Here’s how customers are using our incentive solutions to easily deliver gift cards.

Overcoming U is a boutique wellness firm that provides health and well-being courses to employees at companies of all sizes. With its easy-to-use learning management system, Overcoming U can reach all employees, regardless of their location, shift, or work environment. With seven individual courses—ranging from financial well-being to resilience building—employees learn how to build heathier lifestyles.

Challenges

Overcoming U provides four- and six-week courses that employees must complete in the allotted time. A challenge it faces is getting employees to participate and complete the full course. “When my clients provide gift card incentives to employees, the completion rate increases dramatically,” explains Heather Sayers Lehman, CEO of Overcoming U.

Before working with Tango, Heather’s clients offered physical gift cards, which presented challenges. “It was time consuming, as well as a major security issue to protect the financial investment,” she explains. In addition, there were times when the employee experience suffered.

“Because we offer customer service, we played the middleman for employees with gift card issues—even though we were unable to directly help them. It was a disappointing experience for employees to be handed off to someone else.”

The Value of Working with Tango Card

Here’s what Heather has found to be most valuable in our partnership.

Program engagement

“We see a much higher completion rate with gift card incentives. Our clients also receive more positive feedback from employees, who no longer have to visit an HR office to pick up a gift card. Their employees love getting to choose their gift card versus being assigned a specific type.”

Time saved

“We save our clients a tremendous amount of time and hassle by helping them avoid a constant revolving door of employees coming to pick up their gift cards. Because we handle all of the customer service for employee questions and confusion, they can be hands off through the entire process.”

Overcoming U’s results

Completion rate

The industry average for an open online course is 10%. Overcoming U’s completion rate is:

Overcoming U offers $25 direct incentives and a weekly drawing worth the same value.

Administrative improvements

While working with Tango, Overcoming U has experienced the following improvements:

• Reduction in time spent managing and fulfilling rewards
• Happier reward recipients
• Faster reward delivery

“We have become a one-stop shop for our clients. Not only do we provide marketing collateral, sign-up platform, learning management system, and customer service, we also provide incentive distribution. HR and benefits professionals are extremely busy, and we streamline the process,” explains Heather.

^{This case study featuring Overcoming U is based on a customer survey we distributed in October 2020 through TechValidate, a third-party research service.}